Having trouble loading your account or the cancellation portal? This is usually a temporary network or browser issue and is quick to resolve. Follow the steps below, and if you're still stuck, we're here to help.
First, try these quick fixes
Most loading problems clear up after one of these steps:
- Switch networks — if you're on WiFi, try mobile data instead (or vice versa).
- Use a different browser — open the link in Chrome, Safari, or Firefox.
- Clear your browser's cache and cookies, then reload the page.
- Open the link in a private/incognito window.
After each step, try reloading the page before moving to the next one.
How to stop future orders
Once you can access your account, you can manage or stop upcoming orders here:
- Cancellation portal: https://trybloomin.com/pages/cancellation-portal
- Account login: https://trybloomin.com/a/account/login
Log in, follow the prompts, and your future orders will be stopped. You'll receive a confirmation once it's done.
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